Return Policy
Competition Registration Refunds
Full Refund (100%)
Cancellations made more than 48 hours before the competition start date are eligible for a full refund, processed within 5-7 business days.
Partial Refund (50%)
Cancellations made 24-48 hours before the competition start date may receive a 50% refund at the organization's discretion.
No Refund
Cancellations made less than 24 hours before the competition start date are not eligible for refunds, except in cases of medical emergency.
Medical Emergency Exceptions
In cases of documented medical emergencies, illness, or injury that prevents participation, full refunds may be granted regardless of timing. Medical documentation from a healthcare provider is required.
Weather and Facility Cancellations
If Competition Enrichment Club cancels a competition due to severe weather, facility issues, or other circumstances beyond our control, participants will receive a full refund or credit toward a future competition.
Merchandise and Materials
Competition t-shirts, water bottles, and other materials provided as part of registration are non-returnable once distributed. Defective items will be replaced at no charge when reported within 30 days.
Donation Refunds
As a 501(c)(3) nonprofit organization, donations are generally non-refundable. However, if a donation was made in error or under fraudulent circumstances, please contact us immediately for assistance.
How to Request a Refund
- Contact us by phone at +1 614 239 7644 or email info@competitionenrichmentclub.org
- Provide your registration confirmation number and reason for cancellation
- Submit any required documentation (medical records, etc.)
- Allow 5-7 business days for refund processing
Transfer Policy
Registration transfers to future competitions are allowed up to 24 hours before the scheduled start date. A $10 administrative fee applies to all transfers. Transfers are valid for up to 6 months from the original registration date.
Contact for Refund Requests
Competition Enrichment Club
237 N Eason Blvd
Tupelo, MS 38804
Phone: +1 614 239 7644
Email: info@competitionenrichmentclub.org
EIN: 88-1623419
Last Updated: January 2025
This return policy is subject to change with 30 days notice. All refunds are processed using the original payment method.